STARNEX Industrial Spares Ltd operates a trade counter at SMK Business Center, Enterprise Road, Industrial Area, Nairobi. Our engineering sales desk is reachable by phone, WhatsApp, or email during business hours. We issue KRA compliant proforma invoices and confirm stock availability same day. WhatsApp is the fastest channel for photo-based part identification.
Sales & Technical Desk
Have a part number, MPN, or burner specification? Our engineering trade counter team can confirm stock availability and issue official KRA quotations same day.
WhatsApp Sales Desk
Send a photo of the part, nameplate, or MPN. Our engineers respond during business hours within minutes.
Call Sales Line
Speak directly with a counter engineer for stock availability, pricing, or technical assistance.
Email Sales Team
Send your parts list or RFQ. We reply with a formal proforma and KRA compliant quote within the same business day.
Trade Counter Address
SMK Business Center
Enterprise Road, Industrial Area
Nairobi, Kenya
Open in Google MapsCounter & Sales Hours
Speed up your inquiry
Having these details ready ensures our engineers can confirm availability and pricing immediately.
Part Number or MPN
The Manufacturer Part Number (MPN) stamped on the component. A photo of the label or nameplate works perfectly.
Machine Make & Model
The brand and model of the machine the part goes into — boiler, pump, motor, compressor, or control panel.
Quantity & Location
How many units you need and whether you require counter pickup or delivery to your site or upcountry depot.
Common questions about our trade counter
Our trade counter is at SMK Business Center, Enterprise Road, Industrial Area, Nairobi. It is open Monday to Friday 8:00 AM – 5:00 PM and Saturday 8:00 AM – 1:00 PM. Walk-in customers are welcome without an appointment.
WhatsApp is the fastest channel. Send a photo of the part, nameplate, or the Manufacturer Part Number (MPN) to +254 740 459 672. Our counter engineers typically respond within minutes during business hours.
Yes. All quotations and invoices are issued under KRA compliant fiscal invoicing. Formal proforma invoices for procurement and LPO-based orders are issued on request, usually same day.
Absolutely. Our procurement desk handles unlisted and discontinued part numbers by activating verified independent procurement channels across Europe, the UK, Turkey, UAE, and Asia. We are an independent industrial sourcing partner, not an authorized distributor. Submit your MPN and machine model via the Request a Quote form or WhatsApp.
Both. Orders confirmed before 2:00 PM are dispatched same-day within Nairobi and Kiambu. Overnight courier delivery is available to all major towns upcountry Kenya. We can also arrange cross-border freight to Uganda, Tanzania, Rwanda, and South Sudan.
For the fastest response, have the Manufacturer Part Number (MPN) stamped on the component, the machine make and model, and the quantity you need. A clear photo of the part label or nameplate works perfectly if you do not have the MPN.
Can't find the part?
Submit a full Request for Quote
Fill in your parts list — we'll source, price, and respond with a formal KRA proforma.